Patient and Family Centered Care is about providing respectful, compassionate, culturally responsive care that meets the needs, values, cultural backgrounds and beliefs, and preferences of patients and their family members in diverse backgrounds by working collaboratively with them.
The following are the four core concepts for Patient and Family Centered Care (PFCC):
Dignity & Respect
Become a Patient/Family Advisor
We are looking for individuals who are interested in getting involved as ‘Patient & Family Advisors’ to improve the patient experience. Advisors will be able to share insights & information about their health care experience to make meaningful improvements and advance PFCC in our area.
Advisors must be comfortable speaking in groups in an open manner and able to use their personal experience constructively.
There are different types of ongoing opportunities for Advisors—inquire today.
Donna Cook Continuous Improvement Specialist
Important links about patient and family centered care